Customer Reviews

We focus on providing the best care possible for your pets, and always welcome comments from our clients. Amarok Canine is connected to Free Index, an independent website which allows business’s to encourage  clients to review services and provide ‘content you can trust’. We have provided a copy of our reviews below, and you can also view our details at

Dexter has just come back from a 3 day stay with Amarok after we had to attend a wedding abroad which couldn’t be avoided. As it was the first time we had left Dex, we were a little nervous about how he would be when we left. Iain and Jennie are BRILLIANT, he had a fab time and loved playing with the other dogs. We will definitely be using Amarok again, not only when we go away but also for doggy day care as he enjoyed so much! Highly recommended. 5* service. Thank you both again!

Fiona Ryan with Dexter, Abercrave: May 13

We heard about Amarok through a friend, and when we looked for care for our little Margaret (jack Russell) during our wedding abroad they can’t come Recommended highly enough! While we were in USA they kept us updated on her little holiday with them and posted pics on Facebook/twitter, Lovely couple with a superb service! Look forward to using them again. Cheers Rob. 

Robert Carr with Margaret, Llanelli: May 13

We had total peace of mind when our dogs stayed with Amarok highly recommend them fantastic service so glad we found them already rebooked.

Adrian and Su Moore with Oscar & Penny, Neath: Apr 13

Excellent service, friendly reliable and always willing to accomodate dogs and owners needs. 

H. Summerfield with Timber, Pontardawe: Mar 13

It was the first time I had left my dog overnight before, so I was a little anxious to leave him. I wanted to be sure that he had company as he is a dog who loves to be cuddled, which is why I chose Amarok Services. They sent me a text update to let me know all was fine. I was very pleased with the service they provided. They gave me real peace of mind. Marmite seemed to have a good time too, plenty of exercise and fun to keep him entertained. Thanks again.

Sian with Marmite, Swansea: Feb 13

 Wonderful, friendly service. Our Husky was completely out of shape and suffering from overweight and lack of energy. Weekly sessions with Ian on X Trail made a remarkable difference…. She is now a lot healthier, slimmer and behaves like a Husky should. Our other dog was also walked weekly and helped us both enormously during a period of ill health. The service is prompt and both dogs looked forward to a safe and extended walk with people who care. 
We would recommend this service to anyone who is thinking of using dog walkers and we will be contacting them again in the near future. They have made a difference. 

Linda Oatway with Isis & Jimmy, Neath: Feb 13

I was very pleased with the service received. The training I had begun was kept up to date through out and Talley always seemed to enjoy his walks. I would be happy to recommend their services and will continue to use Amarok Canine Services Ltd whenever I require a dog walker.

Heulwen Clancy with Talley, Morriston: Feb 13

Very pleased with the service provided. 
When you need someone you can trust with your best friend then you won’t go far wrong here.

Mal & Emma with Alfie, Alltwen: Feb 13

Amarok provide excellent dog care services, they take time to get to know your dog and look after them as if they were their own. 
Our dogs are always very happy to go! It is obvious that they are well cared for and relaxed at Amarok. 

Liz Tobin with Tommy & Murphy, Ynyswen: Jan 13

Charlie stayed for a week while we were on holiday. We had tried 2 nights previously and it had worked well. This time he was happy to go straight in and join the pack:)I didn’t worry at all while we were away and he has settled back home(although I think he misses the dogs!)and we will be using Amarok again and hve no hesitation in recommending them to others.. They are a lovely couple and although Charlie was very pleased to see us he did trot over to them for a stroke several times while we were there which showed us he felt comfortable with them. Thank you both xx Trish,Geoff and Charlie.

Trisha Moore with Charlie, Swansea: Jan 13

We have a very timid and small Yorkie and were worried about placing her in a traditional kennel. Amarok Canine Services were recommended to us – and we are so pleased with how Milly settled in to her new surroundings. Amarok were very helpful and we even had a text message to reassure us that everything was OK when we were on holiday. Milly had a great time with her new furry friends and we have already booked her in for her next holiday in September. Excellent service. 

Lisa with Milly, Swansea: Jan 13

Jennie and Ian took Lena our 6 month old Standard Poodle for home boarding at relatively short notice and we could not have been more pleased with the care she received. When we dropped her off she obviously remembered having been there 2 weeks before to meet them and couldn’t wait to get through the door – a good sign I think. She was there for 3 nights and the fact that she had been well cared for was obvious by her behaviour when we collected her. The photographs we received of Lena on her pack walk were evidence that she had had a really great time.  I would not hesitate to use Amarok again in the future and would certainly recommend the service.

Dorothy Joyce with Lena, Pontardawe: Dec 12

We have been using Amarok for a few months now and from our first meeting with Jennie she was friendly and very professional. Jennie and Ian started walking Rolo once a week and now he boards there one day a week, he is always happy to be left and returns to us Monday evenings having been well exercised and loved. It means a lot to us to know that he is being loved and well cared for. Jennie has also been very accomodating and has helped us out during some last minute hitches for which we have been very grateful. We would highly recommend Amarok services to anyone. 

Pat Williams with Rolo, Ystalyfera: Nov 12

Jen looked after our Whippet, Florence for a day and night whilst we got married. I just want to say that even though the home boarding was for a short period of time, Florence absolutely loved it and was totally worn out. I would highly recommend Amarok Canine to anyone who wants exceptional service and somewhere for their four-legged friend to feel at home!

Joanna Burkinshaw-Morgan with Florence, Birchgrove: Nov 12

 Floss absolutely loves going for walks and staying over with Jennie and her canine pack.  I have found Amarok to provide a reliable, professional service, and would highly recommend them to friends, family or anyone requiring a canine support service. Jennie’s helpful, courteous manner, always reassures me that our dog, Floss, is in safe hands. 

Gaynor Jones with Floss, Pontardawe: Jul 12

A caring, professional service, with the comforts and love of home. Lily enjoyed her stay, settled in well, and came home relaxed and happy after her holiday!

Julie James with Lily, Clydach: Jul 12

Our amber came to us as a disobedient teenager with all the expected problems. Jen taught us the right way to handle her so that now we are back in the correct pecking order. Very efficient and friendly service, we would not hesitate to leave amber with Jen if we were going away.

Elizabeth Lewis with Amber, Rhos: Jul12

I was very nervous about leaving our dog with someone whilst we were away, firstly as we have never done it before and secondly our dog has never mixed well with other dogs. Within a short period Jennie told us that our dog was passive aggressive and she would be happy to work with her to overcome her fear of other dogs. This was a huge relief so we booked up that day. We left our dog with Jennie for 2 weeks and being able to receive photos of her mixing so well with their 3 dogs was astonishing. I definitely recommend using Amarok.

Michael Dee with Jessie, Swansea: May 12

We have been using Jennie’s dog walking services for a few years now for our two dogs. Although our rather large German Shepherd has a reputation for being a ‘bit of a handful’ Jennie seems to have little problem with him. We have complete faith in her abilities and hope to be using her lodging facilities soon.

Mike and Pam Evans with Bruno & Carrie, Sketty: Jun 12

Fantastic service & safe environment. Lola was well looked after, as if she were one of their own. We even had regular updates whilst staying in France…Can’t beat that!!! 

Sarah Hawker with Lola, Neath: Mar 12

  Dear Jennie, Thank you so much for taking such good care of Enzo last weekend… Hope to see you again.

Christine Morgan with Enzo, Pontardawe: Feb 12

We decided to go away for a short break at new year and contacted Jennie at short notice. Although she told us she was not at home when we phoned she came to see us as soon as she got back. Right away we felt reassured by her friendly and really professional approach in every way,that we had made the right choice. Bryn our Jack Russell took to her right away and we could see she had a great rapport and experience with dogs. We felt confident when we were away that he was in good hands and it was lovely that he was being cared for in his own home. She also sent us a text whilst we were away to tell us all was well which I though was very nice and reassuring. Since then during the last month Jennie and Iain have been a godsend for us taking Bryn for daily walks as we have been so busy with work. We can always tell by how happy he looks when he gets back that he has had a great time. We are really confident that we have found a reliable and professional dog sitting/walking service now with Amarok Canine Services.

 Tula and Tudor Jones Express Accounts, Pontardawe: Feb 12

“This was organised at very short notice and the service was exceptional. I used the pet service facility, as my cocker spaniel isn’t the most sociable with other dogs. Jen made time to fit in a meeting, check the requirements and then fitted in a schedule to suit me. I came back earlier than expected, and Buffy was out having her walk. She was really happy, she does tend to suffer from stress, and there was no evidence of this. I’ll definitely be back, it means I can enjoy time away without worrying about her and the text message puts your mind at ease….”

Sally with Buffy, Morriston: Dec 11

“I left my dog Kenny at Amarok Canine Services. Jennie was very helpful as i was late to pick him up but this caused no problems at all. I found a very good helpful service and i would use them again.”

Mr Thompson with Kenny, Ystalyfera: Nov 11

“We where very pleased with the service we received from Amarok canine services, and would recommend them highly. They looked after our dog really well. If and when we holiday again we will be using there service.”

Helen Faith with Ruby, Port Talbot : Nov 2011

“I highly recommend the services of Amarok Canine Services. We asked Jennie to care for our three year old border collie for a week (on a pet-sitting basis) whilst we were away on holidays. We hadn’t left Chico before and were naturally anxious about doing so, especially as he can exhibit nervous aggression when encountering unfamiliar people on his own territory. Jennie, however, took time to get to know him prior to us going away and alleviated any worries we had about leaving him. Whilst on holiday Jennie kept us regularly informed and on our return we discovered that he has a new best friend!! We have since used Amarok on a weekly basis and find the service friendly, professional and flexible. Chico also responds approvingly with a wagging tail when we mention Jennie’s name, testament to his appreciation of the care that he receives! Thank you.”

Rhian and Steve with Chico, Pontardawe: Nov 2011

“Jennie has been coming to walk our 4 basset hounds for several weeks now. She is brilliant with them all as they can be very stubborn and difficult with strangers. She is reliable and totally trustworthy and the service has enabled me to work without worrying about the hounds. I always come home to happy hounds. Highly recommended.”

Claire with Mufty, Mandy, Peggy & Ruby, Port Talbot: Oct 2011

“Jennie has provided both day care and home boarding overnight for our dog Swci,and she absolutely loves to go and see her friends. Swci is always pleased to see Jennie and the Amarok pack and she has formed a great bond wit them.It is very reassuring that Swci is looked after so well,and I will continue to use Jennies services.”

Annie with Swci, Llanelli: Oct 2011

“We came across jenny after we had a leaflet posted through the door, our dogs took to her straight away and enjoy going out for walks with her and the pack. We are more than pleased with the service she provides and would recommend amarok to anybody looking for a little help with their pets.” 

Rob & Becky with Alfie & Maggie, Alltwen: Aug 2011

“Merlin stayed in Alltwen for the week while we went abroad, and after my first visit to Amarok I had no hesitation about leaving him. He loved Jennie’s dogs and the atmosphere there was calm and friendly. He came back better trained than when we left him too! Jennie sent us photos of Merlin during his holiday and he was clearly part of the family. He was picked up and dropped off too, which saved us valuable time – great service all round and he’ll definitely be going back there again!”

Mi with Merlin, Mumbles: Aug 2011

“This was the first time I had left my llew dog to go on holiday and was very anxious about leaving him. Amarok services were fantastic. I had plenty of opportunities to chat to Jen about LLews likes and dislikes before I left. While away Jen kept me informed how he was doing as i had requested. I have just returned from my holiday and LLew had a marvellous time. I would definately recommend this service and I will be using them again.”

Sian with Llew, Pontardawe: July 2011


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